Our Policies
This privacy policy ("policy") will help you understand how Shea Mixology, LLC ("us", "we", "our") uses and protects the data you provide to us when you visit and use [website] ("website", "service").
We reserve the right to change this policy at any given time, of which you will be promptly updated. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.
WHAT USER DATA WE COLLECT
When you visit the website, we may collect the following data:
Your IP address.
Your contact information and email address.
Other information such as interests and preferences.
Data profile regarding your online behavior on our website.
WHY WE COLLECT YOUR DATA
We are collecting your data for several reasons:
To better understand your needs.
To improve our services and products.
To send you promotional emails containing the information we think you will find interesting.
To contact you to fill out surveys and participate in other types of market research.
To customize our website according to your online behavior and personal preferences.
SAFEGUARDING AND SECURING THE DATA
Shea Mixology, LLC is committed to securing your data and keeping it confidential. Shea Mixology, LLC has done all in its power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.
OUR COOKIE POLICY
Once you agree to allow our website to use cookies, you also agree to use the data it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on, and websites you visit).
The data we collect by using cookies is used to customize our website to your needs. After we use the data for statistical analysis, the data is completely removed from our systems.
Please note that cookies don't allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.
If you want to disable cookies, you can do it by accessing the settings of your internet browser. (Provide links for cookie settings for major internet browsers).
LINKS TO OTHER WEBSITES
Our website contains links that lead to other websites. If you click on these links [name] is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.
RESTRICTING THE COLLECTION OF YOUR PERSONAL DATA
At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:
When you are filling the forms on the website, make sure to check if there is a box which you can leave unchecked, if you don't want to disclose your personal information.
If you have already agreed to share your information with us, feel free to contact us via email and we will be more than happy to change this for you.
Shea Mixology, LLC will not lease, sell or distribute your personal information to any third parties, unless we have your permission. We might do so if the law forces us. Your personal information will be used when we need to send you promotional materials if you agree to this privacy policy.
This document sets out the shipping policy that applies to customers that make a purchase at Shea Mixology, LLC . If you have any questions, please contact our customer service team on 855-300-1888 or contact@sheamixology.com.
SHIPPING & DELIVERY
We currently ship anywhere in the United States, and we currently ship through USPS. We are continuously exploring options to get your order to you quicker and more efficiently.
Shipping costs are calculated based on your package size, weight and destination. You will be able to see the final shipping cost before paying for your order.
After your order has been shipped, delivery time within the United States is 4-7 business days.
ORDER PROCESSING TIME
Your order will be processed within 7 business days from the order date. If your order is placed after business hours or on a holiday, the processing time starts the next business day.
DELIVERY ADDRESS & P.O. BOXES
When completing an order, the customer must provide an accurate address for delivery. Once an order has shipped, Shea Mixology, LLC is not responsible for lost or stolen packages confirmed to be delivered to the address as entered for the order by the customer.
RETURN TO SENDER
Shea Mixology, LLC is not responsible for an address provided by the customer and the carrier will not drop the package due to an unsecured location and is requiring customer contact for the package to be delivered.
The customer will be responsible for Shea Mixology, LLC to reship the order.
TRACKING YOUR ORDER
Once your order has been shipped, we will send you a confirmation email with tracking information. You will be able to track your package directly on the carrier’s website. Please contact the carrier for any information regarding the delivery. Have your tracking number available to provide to the carrier to assist with any investigation.
Thanks for purchasing our products at Shea Mixology, LLC operated by Nena R. Springs.
Due to the natural craftmanship of our products; All Sales Are Final. We are committed to our customers satisfaction with all products created. If you receive the wrong product, please send a picture of the wrong product to contact@sheamixology.com and the correct product will be shipped out at our expense.